Wendy StoryTeller Privacy Policy

This Privacy Policy outlines how the data controller SamuiWeb Co., Ltd. ("we", "our", or "us") collects, uses, and safeguards personal information gathered from users ("you" or "your") of our mobile application Wendy StoryTeller ("the App").

Data Controller Information:

SamuiWeb Co., Ltd.,
Address: 105/31 Moo 3, Tambon Maret, Surat Thani 84310 - Koh Samui - THAILAND
Contact Email: [email protected]

1. Information We Collect

a. Personal Information:

We may collect the following personal information from users:

• Name (provided by user)
• Email address (provided by user)
• Phone number (provided by user)
• Age (provided by user or parent/guardian)
• Address data (provided by user)
• Login credentials data (provided by user)
• User-generated content (e.g., stories created by users)

b. Automatically Collected Information:

We may collect technical information about your device, including:

• Device type
• Operating system
• IP address
• Usage data (e.g., interactions within the app)

2. Purpose of Processing

We use your data to process your order, provide you with the requested service, improve our offer, send you communications regarding your orders or our business, only with your explicit consent.

3. Legal basis of processing

The legal basis for processing your data is the execution of the sales contract between you and SamuiWeb Co., Ltd.

4. How We Use Your Information

a. To Provide Services: We use your personal information to:

• Generate and display stories for children
• Customize content based on user preferences

5. Sharing Your Information

Your Data will not be disclosed to third parties, except to providers of technical and logistical services necessary for the execution of the contract, who act as data processors on our behalf and according to our instructions.

6. Security

We take reasonable steps to ensure the security of your personal information, but no method of transmission over the internet or electronic storage is completely secure. Therefore, we cannot guarantee its absolute security.

7. Children's Privacy

Our app is intended to use by children under the supervision of an adult that could configure and generate the stories on behalf of the children. We do collect name and age of the child with the purpose of generating more appropriate and personalized content. These data are meant to be entered by an adult responsible for the child's behavior.

8. Data Retention

We retain your personal data for as long as necessary to fulfill the purposes for which it was collected and to comply with legal obligations.

9. Rights of Data Subjects

You have the right to access your data, to rectify it, to erase it, to restrict its processing, to object to its processing for reasons related to your personal situation, and to receive the data you have provided to us in a structured, commonly used and machine-readable format. You can exercise these rights by contacting us at [email protected]. If you believe that the processing of your data violates the GDPR, you have the right to lodge a complaint with the Data Protection Authority.

10. Changes to this Privacy Policy

We may update our Privacy Policy from time to time. Any changes will be posted on this page, and the effective date will be updated. Date of last update: 27 November, 2023